Terms of service

Terms of Service

Last Updated: September 7, 2026

Welcome to toknes.shop. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing, browsing, or purchasing from toknes.shop, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Business Information

Business Name: toknes.shop
Managed By: Bagthaliya Ashokbhai Mansukhbhai
GSTIN: 24DWOPB0638C1ZY

Address:
Hari Vihar, Street No. 2, Block No. 40-B,
Liliya Road, Shyam Nagar,
Amreli, Gujarat – 365601, India

Phone: 9687152540
Email: ribbonside2026@outlook.com

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Interfere with the security or operation of the website.
Copy or misuse our website content without permission.
Provide false or misleading information when placing an order.

We reserve the right to restrict or terminate access to our website where we reasonably believe these terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and prices displayed on our website are accurate.

However, minor variations in product colour, appearance, size, or packaging may occur, particularly due to differences in screens, photography, manufacturing, or packaging.

We reserve the right to correct errors or update product information at any time.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may cancel the affected order and provide an applicable refund for any payment already received.

5. Pricing and Taxes

Prices displayed on the website are subject to change without prior notice.

Applicable taxes, including GST where applicable, will be charged in accordance with applicable law.

Shipping or other applicable charges will be displayed during checkout where applicable.

In the event of an obvious pricing or listing error, we reserve the right to cancel the affected order and provide an applicable refund.

6. Orders

When you place an order, you agree that the information provided by you is accurate and complete.

We reserve the right to accept, reject, or cancel an order for legitimate reasons, including:

Product unavailability
Incorrect product or pricing information
Suspected fraudulent activity
Incorrect or incomplete customer information
Technical or payment-processing errors

If we cancel an order after receiving payment, an applicable refund will be processed.

7. Payments

We may offer various payment methods through third-party payment service providers.

You agree to provide accurate information required to complete your payment and order.

Payment processing may be subject to the terms and policies of the relevant payment provider.

8. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated time shown on our website or communicated to you.

Delivery times may vary because of courier delays, weather conditions, holidays, transportation problems, incorrect addresses, government restrictions, or other circumstances beyond our reasonable control.

For additional information, please refer to our Shipping & Delivery Policy.

9. Returns, Refunds and Cancellations

Returns, refunds, replacements, and order cancellations are subject to our applicable Refund & Return Policy.

Customers should review the policy before placing an order.

We may require photographs, videos, order information, or other reasonable evidence when investigating a damaged, defective, incorrect, or missing product claim.

10. Customer Responsibilities

You are responsible for:

Providing accurate contact and delivery information.
Checking your order details before completing a purchase.
Being available to receive your shipment or arranging appropriate receipt.
Keeping your order information secure.
Using products according to applicable instructions and warnings.

We are not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.

11. Intellectual Property

All content on toknes.shop, including text, product descriptions, logos, graphics, photographs, designs, website layout, and other materials, may be owned by or licensed to toknes.shop.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

12. Third-Party Services and Links

Our website may use third-party services such as payment gateways, courier services, analytics providers, hosting providers, and other technology services.

Our website may also contain links to third-party websites.

We are not responsible for the content, availability, security, or policies of third-party websites or services.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Website availability may be affected by maintenance, technical problems, internet disruptions, or circumstances beyond our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, toknes.shop will not be liable for losses caused by circumstances beyond our reasonable control, including third-party service failures, courier delays, technical failures, natural events, or government restrictions.

Nothing in these Terms is intended to exclude or restrict any consumer rights or legal remedies that cannot lawfully be excluded or restricted.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising from your unlawful use of the website, violation of these Terms, or misuse of our products or services.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and use personal information.

17. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Subject to applicable law, any dispute arising in connection with these Terms or your use of our website shall be subject to the jurisdiction of the appropriate courts.