Privacy Policy

Last Updated: September 7, 2026

At toknes.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, contact us, or create an account, we may collect information such as:

Full name
Billing and shipping address
Mobile/telephone number
Email address
Order and transaction details
Information you provide when contacting customer support
Website usage and device information, where applicable

We do not intentionally collect sensitive personal information unless it is necessary for providing our services.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and communicate order details
Provide customer support
Process payments through our payment service providers
Handle returns, refunds, cancellations, and exchanges
Improve our website, products, and services
Prevent fraud, misuse, or unauthorized transactions
Send service-related communications
Send promotional communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments may be processed through third-party payment gateways. We generally do not store your complete payment card, banking, or other sensitive payment credentials on our own servers.

Your payment information may be handled directly by the relevant payment service provider according to its own privacy policy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and support shopping-cart functionality.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted third parties who help us operate our business, such as:

Payment processors
Shipping and delivery providers
Website and technology service providers
Customer support providers
Fraud-prevention or security services
Government authorities or law-enforcement agencies when legally required

We do not sell your personal information as a business practice.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal authorization.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

Business Name: toknes.shop
Managed By: Bagthaliya Ashokbhai Mansukhbhai
Phone: 9687152540
Email: ribbonside2026@outlook.com
Address: Hari Vihar, Street No. 2, Block No. 40-B, Liliya Road, Shyam Nagar, Amreli, Gujarat – 365601, India
GSTIN: 24DWOPB0638C1ZY