Shipping policy

Shipping Policy

Last Updated: September 7, 2026

Thank you for shopping with toknes.shop.

1. Order Processing

Orders are normally processed after successful payment confirmation.

We aim to process and dispatch orders within [1–3 business days], unless otherwise specified on the product page.

Orders placed on Sundays, public holidays, or during exceptional circumstances may require additional processing time.

2. Delivery Time

After dispatch, estimated delivery time may vary depending on the destination, courier service, weather, holidays, and other circumstances.

The estimated delivery period is generally [3–7 business days] after dispatch.

Delivery estimates are indicative and are not guaranteed unless specifically stated otherwise.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

We may offer free shipping on selected products, orders, or promotional campaigns.

4. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

  • Name

  • House/Flat/Block number

  • Street/locality

  • City

  • State

  • PIN code

  • Contact number

We are not responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.

5. Delayed or Lost Shipments

If your order is delayed beyond the expected delivery period, please contact us.

We will coordinate with the relevant delivery partner where appropriate.

In exceptional circumstances such as natural disasters, strikes, transportation disruptions, government restrictions, or other events beyond our reasonable control, delivery may take longer than expected.

6. Damaged Packages

If your package appears visibly damaged at the time of delivery, please contact us as soon as possible and provide photographs/videos of the package and the product.

7. Contact

For shipping-related questions:

toknes.shop
Phone: 9687152540
Email: ribbonside2026@outlook.com
Address: Hari Vihar, Street No. 2, Block No. 40-B, Liliya Road, Shyam Nagar, Amreli, Gujarat – 365601, India